At Halden Voyage, we are committed to delivering your outdoor and travel essentials safely and on time. Please review our shipping guidelines below:
1. Order Processing
-
Orders are processed after confirmation and prepared for dispatch as quickly as possible.
-
Processing time may vary depending on product availability and order volume.
2. Delivery Method
-
All orders are shipped directly to the address provided during checkout.
-
Please ensure that your delivery details are accurate to avoid delays or unsuccessful deliveries.
3. Payment
We accept Cash on Delivery (COD) as the only method of payment. Full payment must be made at the time of delivery.
4. Delivery Time
-
Delivery times vary depending on your location.
-
While we aim to deliver promptly, unforeseen delays such as weather conditions, courier issues, or regional restrictions may affect delivery schedules.
-
Customers will be informed if significant delays are expected.
5. Shipping Charges
-
Shipping fees, if applicable, will be displayed at checkout before you confirm your order.
-
In some cases, free shipping promotions may apply based on order value or location.
6. Failed Deliveries
-
If the delivery attempt fails due to incorrect information or unavailability at the provided address, the order may be rescheduled.
-
Re-delivery may incur additional shipping fees.
7. Order Tracking
Once your order is dispatched, tracking details will be provided to help you monitor the status of your delivery.
8. Contact Us
For any questions or concerns regarding shipping, please reach out to our customer support team at [email protected].